Everyone should enjoy living in their new home

Your tenancy agreement sets out your rights and responsibilities  - what you can expect from Loreburn, and what Loreburn expects from you.   

If you have a joint tenancy, both tenants have equal rights and responsibilities.

As a tenant, you:

Have a right to occupy your home as long as you and anyone living or visiting you keep to the terms of your tenancy agreement

Have the right to receive information and be involved in our decision-making processes

You have a responsibility to:

Occupy your property as your only or principal home

Pay your rent on time

Treat our people and your neighbours with courtesy;  never acting in a way that could be anti social or threatening to others 

Keep your home and common areas in good order and report repairs to us promptly

Allow access to your home for any repairs, safety checks or other planned maintenance or investment works

Ask for permission for any alterations or improvements you may wish to make

Keep us updated on any changes to your household circumstances

Provide us with at least 4 weeks written notice if you intend to move out

Loreburn’s responsibilities to you include:  

Maintaining your home to a high standard, making sure it’s warm, secure and comfortable

Informing and consulting with you if we’re proposing to make any changes to the services you receive

Giving you information about how we perform. We report certain performance to the Scottish Social Housing Charter.

You'll find details of all of your rights and responsibilities in your tenancy agreement and the Tenant Handbook but we’re always happy to answer any of your queries.  

Just get in touch.