Your rights & responsibilities

Everyone should enjoy living in their home 

Your tenancy agreement sets out your rights and responsibilities  - what you can expect from Loreburn, and what Loreburn expects from you.   

If you have a joint tenancy, both tenants have equal rights and responsibilities.

As a tenant, you:

Have a right to occupy your home as long as you and anyone living or visiting you keep to the terms of your tenancy agreement

Have the right to receive information and be involved in our decision-making processes

You have a responsibility to:

  • Occupy your property as your only or principal home
  • Pay your rent on time
  • Treat our people and your neighbours with courtesy;  never acting in a way that could be anti social or threatening to others 
  • Keep your home and common areas in good order and report repairs to us promptly
  • Allow access to your home for any repairs, safety checks or other planned maintenance or investment works
  • Ask for permission for any alterations or improvements you may wish to make
  • Keep us updated on any changes to your household circumstances
  • Provide us with at least 4 weeks notice if you intend to move out

Our responsibilities to you include:

  • Maintaining your home to a high standard, making sure it’s warm, secure and comfortable
  • Informing and consulting with you if we’re proposing to make any changes to the services you receive
  • Giving you information about how we perform. We report certain performance to the Scottish Social Housing Charter.