Everyone should enjoy living in their new home
Your tenancy agreement sets out your rights and responsibilities - what you can expect from Loreburn, and what Loreburn expects from you.
If you have a joint tenancy, both tenants have equal rights and responsibilities.
As a tenant, you:
• Have a right to occupy your home as long as you and anyone living or visiting you keep to the terms of your tenancy agreement
• Have the right to receive information and be involved in our decision-making processes
You have a responsibility to:
Occupy your property as your only or principal home
Pay your rent on time
Treat our people and your neighbours with courtesy; never acting in a way that could be anti social or threatening to others
Keep your home and common areas in good order and report repairs to us promptly
Allow access to your home for any repairs, safety checks or other planned maintenance or investment works
Ask for permission for any alterations or improvements you may wish to make
Keep us updated on any changes to your household circumstances
Provide us with at least 4 weeks written notice if you intend to move out
Loreburn’s responsibilities to you include:
Maintaining your home to a high standard, making sure it’s warm, secure and comfortable
Informing and consulting with you if we’re proposing to make any changes to the services you receive
Giving you information about how we perform. We report certain performance to the Scottish Social Housing Charter.
You'll find details of all of your rights and responsibilities in your tenancy agreement and the Tenant Handbook but we’re always happy to answer any of your queries.