We are currently experiencing issues with our Microsoft email and services due to the global outage.

Our phoneline is working as normal, call us on 01387 321 300, although please be aware our phone line may be busier than usual today and you may experience longer wait times.

We are still available through our website webchat, just click the blue button on the bottom righthand side.

My Home Title

If you’re a Loreburn tenant, you can now manage your home and tenancy online, with our new platform My Home.

 

With My Home you can:

My Home Phone

 

Pay rent and check balances

Report a repair

Manage your personal and household details

Check contractor inspections

Get in touch and make a complaint

Register here: My Home

 

For further information, click here. 

Important information

Housing Officer and Income Officer patches are available to view online.

We encourage all tenants to check if your assigned Officers have changed to ensure you're connected to the right support.
If you have any questions or concerns, we're here to help.

Find my Housing Officer

Find my Income Officer

homepageman

Worried about the cost of living?

Whatever your circumstances, our Help & Advice page can provide you with information on a range of services available to everyone in Dumfries & Galloway.

Help & Advice

damp mould conden

Dealing with damp, mould and condensation in your home

Read our top tips on how to prevent damp, mould and condensation in your home, and find out more information about how we can help.

Damp, Mould & Condensation

Latest news 

New Domestic Abuse Housing Protections for Tenants Important legal changes have recently been made which strengthen the support available and give social landlords new powers to help protect people experiencing domestic abuse.
Annual Report 2025/26 Our Annual Report for the year ending 31 March 2026 has now been published and is available to read.
Annual Visits Our annual visits are currently underway, thank you to everyone that has given us a chance to catch up so far.

Courtesy Counts Commitment We are committed to providing a working environment where our colleagues feel safe, valued and respected.
Cheers to 10 Years! Our School Close development marked their 10 year anniversary in style with family and friends to celebrate all their memories of School Close together
Window and Door Replacements We are pleased to announce that we are investing £927,221 in our window and door replacement programme commencing in October 2026.
Your Feedback is Helping Improve our In-House Repairs Service We use tenant feedback to understand what is working well and where our In-House Repairs service needs to improve.
Aids and Adaptations Stair Lift We are committed to tenancy sustainment and helping to ensure your home is the right fit for you.
Aids and Adaptations We are committed to tenancy sustainment and helping to ensure your home is the right fit for you.