When something goes wrong in your home, it's important that it gets fixed quickly and efficiently
Our aim is to get things right first time and we always work hard to get your repairs done promptly.
Routine repairs may take a little longer than usual currently due to nation-wide material and contractor shortages. We’ll always give you an estimated timescale.
For more information on repairs and maintenance, including planned upgrades you can also download a copy of our Tenant Handbook.
We’re still committed to delivering repairs in a Covid-19 safe way and our operatives will adhere to all current guidance, including wearing a mask and practising social distancing whilst in your home. We'll also carry out checks ahead of visiting your home, to help reduce the spread of Covid-19, and make sure it's safe for operatives to call.