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Repairs staff training

Please note that our repairs team will be unable to answer any incoming calls to our repairs number on Thursday 20 April, between 08.00 and 13.00.

If you'd like to report a non-emergency repair between these times, you can still:

👉 Chat to us online
Visit, click on the orange icon in the bottom right hand corner and type in "live chat" to start a conversation with a member of our customer service team


👉 Fill in our online repairs form

👉 Send the team an email

You can still report emergency repairs at any time by calling 01387321400

We apologise for any inconvenience caused.