We are currently reviewing the way that rents and service charges are calculated. The reason for the review is to update our rent charging approach to ensure it remains simple, fair and consistent. We want to consult tenants on how we set rents going forward and get your views on which property characteristics should be considered when setting rent charges. Your views are extremely important to us. The information we collect will be kept in the strictest confidence and used for this research purpose only. Thank you for your participation and do please answer all questions as fully as you can.
This survey has now closed.